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In the Junior School, supporting our students’ academic efforts and social-emotional needs are a priority. Our dedicated Junior School Academic Resource Teacher, Mrs. Jennifer Reid, offers regular office hours. In addition, our teachers are available daily during office hours (12:15 p.m. – 2:15 p.m.) to answer questions or provide additional one-on-one academic support. Students are also invited to book meetings with Head of School, Ms. Jennifer Wyatt during the office hours block, to chat, catch up, share ideas, or just to say “hello.”

Below are some tools to help support student learning:


Parents and students are provided with tips and tools that can help students independently plan their afternoon work periods, to ensure work is manageable and complete. Self-advocacy is encouraged and the following recommended tools are offered to help keep our students organized.

Students should use their planner, Google Calendar or other tools to plan their time between 11:30 a.m. and 2:30 p.m. Tasks should be prioritized according to due dates and students should assign an approximate time for how long each task will take. To start, estimate the time and then time how long the task actually took. This will help to provide a benchmark from which to base other similar assignments. Once students see how long it takes, they can reassess their approach. Did they take too long or not long enough? Were they distracted, not prepared, unmotivated? These are all normal issues that will pop up. Students can make a plan to attack these issues head-on by making the necessary changes to their schedule and then trying again!

Sometimes the hardest part about starting homework is getting the motivation to begin. Planning a fun activity to do when homework is done can be a powerful incentive. It may be a favourite Netflix show, a chance to spend some time playing a video or computer game, creating a new playlist, or playing a game or sport with a parent. Reminding your child of this reward as they sit down to work each afternoon may fuel the fire that is needed to see each task to completion. Even better, schedule these rewards directly into your child's daily plan so that they get priority too!

Parent Forum

Junior School parents were invited to participate in a forum with Senior School parents and TCS faculty that shared ideas on how to support the academic and social-emotional needs of students while they work from home on the e-learning platform.

E-learning presents many exciting opportunities to explore technology and build strong time management skills. However, this new way of learning can also bring with it challenges that will remind us – teachers, students and parents – to be flexible and open-minded. Below is a link a recording of the session and a slideshow.

Junior School Library

Through our TCS Connect e-community platform the Junior School library remains available through the library homepage: library homepage.

Students login using their Google sign-in and the homepage is a virtual gateway into the library. Students are asked for a tour of the homepage resources. On the online library, students will find the School’s digital collection of e-books and audiobooks (through the Sora app) as well as links to two other free digital collections. Students can continue to provide reading recommendations to each other through Flipgrid 30 Second Book Talks.

Inspired by our annual Summer Reading BINGO, comes Stay-at-Home Library BINGO. It is filled with activities that can be enjoyed by the whole family. Students are challenged to complete as many squares as they can, sending photos to Ms. Torrible for a shout-out on the homepage and/or the library Twitter feed.

IT Support

The Trinity College School IT services department is available to support students and their families with technology challenges related to hardware, software, e-learning tools, connectivity and more.

Accessing support

To contact the School’s IT help desk, email Our technicians use a variety of tools to troubleshoot and solve issues. For instance, student or their parents may be asked to join Google Meet to further troubleshoot issues and/or  may be asked to use Go To Meeting so technicians can access the student’s computer remotely.

Help Desk Hours of Operation

Help desk technicians will be available Monday to Friday from 8:00 a.m. to 4:30 p.m. EST. Email will be monitored outside of these hours but there may be a delayed response.

Bandwidth Tips

Students and/or their parents who are having connectivity problems are encouraged to first try to:

  • Ensure that there is no video streaming, gaming or Smart TV use in your household while in Google Meets or Hangouts or when using/viewing classroom videos.
  • Try hotspotting to a cell phone. (Check your internet provider: due to the COVID-19 situation, many have temporarily removed data caps.)
  • If able, increase your bandwidth with your provider or consider upgrading your hub if you are using a Rocket wifi hub.
  • Rebooting your modem/hub. (Doing this daily is a good practice.)

Fixing Hardware Remotely

As the TCS campus, Apple stores and many local certified Apple repair shops are closed, it will be critical that students take great care of their technology hardware. Please review the following guidelines:

  • If you are having functionality issues with your laptop, please do the following before you contact the IT help desk:
    • Reboot your laptop
    • Ensure that you have run all updates
    • If you are still having issues, please contact the IT help desk by emailing
  • If your laptop or iPad breaks and is unusable, first please try to find another technology solution to support learning. If that is not an option, contact the IT help desk, as outlined above. Please note: As the campus is closed there may be limited ability to support the repair of broken hardware.